Term and Conditions
Last Updated: October 28, 2024
Welcome to the Reetell Store, Inc. (“Reetell”) web site located at www.reetell.com (“the Site”). Reetell provides this Site as a service to our customers. Please read the following terms of service (“Terms”) as they govern your use of our Site and our services and content accessible via our Site. To make these Terms easier to read, the Site and our services and content are collectively called the “Services.”
Return Policy
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Important Notes:
- We only accept returns for defective items. No returns will be accepted for incorrect sizing, so please refer to the sizing chart for the specific product before placing your order.
- No refunds for change of mind—only defective items are eligible.
- As we offer free shipping, return shipping costs are the responsibility of the customer.
- To be eligible for a return, your item must be in the same condition that you received it—unworn, unused, with tags, and in its original packaging. You will also need to provide a receipt or proof of purchase or your order number.
Privacy Policy
Please refer to our Privacy Policy https://www.reetell.com/privacy for information on how we collect, use, and disclose information from our users. You acknowledge and agree that your use of the Services is subject to our Privacy Policy.
Customer Satisfaction
At Reetell, we are committed to providing our customers with great quality products at low prices. Our products are sold online only in limited quantities and availabilities. We have done our best to display our items as accurately as possible via our Services. Please be aware, however, that variations in style, color, size, shape, and look may occur. If you are not satisfied with your purchase, please review our return policy under our FAQ at https://www.reetell.com/faq.