Shipping Policy
At Reetell, we are proud to offer free worldwide shipping on all orders, no matter where you are located.
Processing Time
- All orders are processed within 3 business days. You will receive a notification once your order has been shipped.
- Please note that we do not ship on weekends or holidays.
Shipping Times
Shipping times vary depending on your location. Below are the estimated delivery times:
- United States & Canada: 5-15 business days
- Europe: 5-15 business days
- Australia & New Zealand: 5-15 business days
- Asia & Middle East: 5-15 business days
- Rest of the World: 5-15 business days
Please note that these are estimated times and may be subject to customs delays or other unforeseen issues.
Tracking Information
Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this to track the progress of your delivery.
Address & Shipping Changes
Make sure that your shipping address is correct at checkout, as we cannot change your delivery address once the order has been processed.
Customs & Duties
International orders may be subject to import duties or taxes once they reach your country. Unfortunately, Reetell cannot be held responsible for any customs fees, duties, or taxes imposed by your country’s regulations.
Lost or Stolen Packages
We are not responsible for lost or stolen packages. If your tracking shows that the package was delivered, but you did not receive it, please contact the carrier directly for further assistance.
Contact Us
If you have any questions about shipping or your order, feel free to contact us at info@reetell.com.
